How to contact us

Updated October 12, 2026

Before you write

Many questions are answered in this Help Center. Try the search box at the top of the Help Center first.

Go to Contact us, pick a topic, and tell us what you need. Picking the right topic gets your message to the right person faster.

Customer Support: using the website, the daily email, your member account, or a question about a store order.
Report a Deal Problem: a deal has ended, or the price, link or code is wrong. See How to report a problem with a deal.
Submit a Deal: you found a great deal or promo code at a US store. See Submit a deal.
Privacy: see, correct or delete your data, or stop marketing emails. See How to see, correct or delete your data.
Partnership: affiliate programs, exclusive codes, or getting your store listed.
Advertising & Marketing: sponsored placements, ads, email sponsorships and media kits.
Media & Press: interviews, quotes and press releases.
Accessibility: you can't use a page or form, or have a screen reader, keyboard, text size or contrast problem.
Legal & Copyright: copyright (DMCA) or trademark notices, and questions about our terms.
Website Feedback: something is broken or slow, a problem on your phone, or an idea.
Company & Business: questions about our company or a business proposal.
Other: anything else.

You'll get an email with your ticket number (it starts with GTP-).
We reply by email, usually within two business days. Deal problems are checked faster.
To add details or screenshots, or to reply, sign in to Check my ticket. See Checking the status of your request.

Questions about an order you placed with a store? The store can help you faster. See I bought something. Who do I contact?